A: ArmorGuard specializes in professional-grade tactical equipment. Our product range includes tactical vests and plate carriers, chest rigs, military-grade backpacks, load-bearing belts, modular pouches, and various accessories (such as holsters, gloves, and knee pads). We supply gear suited for law enforcement,military units, security contractors, and outdoor tactical enthusiasts. All products are designed for durability and high performance in the field.
A: Some of our products provide ballistic protection, but not all tactical vests are inherently“bulletproof.” We offer plate carrier vests designed to hold ballistic plates, as well as soft body armor inserts and hard armor plates that meet recognized standards. For example, our bullet-resistant vests and plates are tested to NIJ (National Institute of Justice) protection levels (commonly Level IIIA for soft armor, and Level III or IV for hard plates). Standard tactical vests (used for carrying gear) do not include ballistic panels by default, but many are compatible with armor inserts. We will clearly indicate which products are rated for ballistic protection. Always choose the appropriate armor and plates for the level of protection required.
A: We use high-quality, military-grade materials to ensure our gear withstands rigorous use. For fabric components, we typically use heavy-duty nylon or Cordura® (such as 500D or 1000D nylon) with polyurethane or PVC coating for water resistance. Buckles and hardware are sourced from trusted brands (like UTX Duraflex or ITW Nexus), and zippers are often YKK for reliability. All gear features reinforced stitching (e.g. bartack and double stitching at stress points) to prevent tearing. The materials are selected for durability, weather resistance, and performance in harsh environments.
A: Yes. ArmorGuard Tactical Gear is designed to meet or exceed common military and law enforcement standards. Our fabrics and webbing adhere to MIL-SPEC specifications for tensile strength and durability. For ballistic items, we comply with NIJ standards for body armor performance. Many of our products also conform to ASTM and ISO test standards for quality and safety. If a specific standard or certification is required (for example, infrared reflectance compliance on camouflage for military use, or flame-resistant material standards), we can typically design and manufacture to meet those requirements. We provide documentation or test reports for standards compliance upon request.
A: Most ArmorGuard products are available in a range of sizes and adjustable configurations to fit various body types. Tactical vests and plate carriers often come in sizes from Small up to XXL, with adjustability via straps to ensure a secure fit over clothing or armor. Backpacks are generally one-size-fits-all with adjustable shoulder and waist straps.
In terms of colors and camo patterns, our standard options include neutral and camo tones commonly used by military and police: black, coyote brown, olive drab green,ranger green, and patterns like MultiCam, woodland camo, and desert tan. We can also produce gear in other colors or proprietary camouflage patterns upon request (subject to material availability). Custom colors or patterns may require a minimum order (see Customization section), but we strive to accommodate our clients’ branding and uniform requirements.
A: Absolutely. Our tactical vests, plate carriers, and backpacks use the standard MOLLE/PALS webbing system. This means pouches and attachments can be added, removed, or reconfigured as needed, and our pouches are compatible with other MOLLE equipped gear. Plate carriers are designed to fit industry-standard armor plate sizes (such as 10” x 12″ plates or ESAPI/SAPI plates for ballistic protection). Additionally, our gear often features universal hook and-loop (Velcro) panels for attaching identification patches or accessories. In short, ArmorGuard equipment is highly modular and interoperable with other professional tactical gear systems.
A: Yes. We understand that B2B and government clients often have specific requirements, so we offer extensive customization options. You can request custom colors or camouflage patterns (we can match Pantone shades or existing camo designs if materials are available). We can add or alter features on products – for example, extra pouches, specific pocket layouts, different buckle types, or special attachments to suit your needs.
We also provide logo branding and labels: we can embroider or print your company/agency logo, and apply custom labels or tags to the gear. Customization may affect lead time and cost (especially if it requires special materials), but we accommodate a wide range of custom requests to ensure the gear meets your exact specifications.
A: Yes, we offer OEM and private label services. This means we can manufacture tactical gear under your brand name or according to your proprietary design. We can either produce items you’ve designed or modify our existing designs to fit your brand’s requirements. The products can carry your logos, branding, and packaging as needed. Many tactical distributors and brands partner with us in this way – essentially, we become your supply-chain manufacturing arm.
We are also open to ODM projects, where our in-house design team develops a new product concept for you based on your requirements. In both OEM and ODM cases, we ensure confidentiality and exclusivity as agreed, so your product designs and branding are protected.
A: Developing a custom product with ArmorGuard typically follows these steps:
A: For customized designs or OEM projects, we typically do require a minimum order quantity. The exact MOQ depends on the complexity of the customization and the product type. In many cases, the MOQ for a custom run might be around 500 units per style (this covers the setup costs and material sourcing for a special production).
However, this number can vary – for simpler logo branding on an existing product, the MOQ could be lower, while entirely new designs or custom camouflage prints may require a higher volume. We try to be flexible for our clients; if your needed quantity is below our standard MOQ, let us know and we can often find a solution (for example, a small initial batch with slightly higher unit cost, or combining your order with a production run of a similar item). It’s best to discuss your specific needs with us, and we will quote the MOQ and cost accordingly
A: ArmorGuard takes intellectual property and confidentiality very seriously, especially for OEM/ODM projects. If you are sharing a proprietary design or working with us on a unique product, we can sign a Non-Disclosure Agreement (NDA) to legally ensure your design details and any sensitive information are kept confidential.
Internally, we have strict policies in place: design files and samples for custom projects are securely managed and not shared outside of the project team. We do not showcase or sell your custom-designed products to other clients without explicit permission. In essence, any molds, patterns, or design elements unique to your order will be used exclusively for your production. Our reputation in the industry is built on trust, so you can be confident that your intellectual property remains protected when partnering with us.
A: Our ordering process is straightforward and assisted by our sales team to ensure everything goes
smoothly. Here’s how it generally works:
A: The MOQ (Minimum Order Quantity) depends on the specific product and its production requirements. Generally, for our standard tactical gear items (vests, backpacks, etc.), our MOQ is around 500 units per item or design. Some smaller accessories might have a lower MOQ, whereas specialized gear or custom-designed products might have a higher minimum (since they may involve unique tooling or material orders).
We set MOQs to ensure cost-effective production and material utilization, but we also understand some government or pilot orders might require lower volumes initially. If your required quantity is below our stated MOQ, please talk to us – we can often accommodate trial orders or find a workaround to meet your needs.
A: ArmorGuard primarily manufactures products to order to match each client’s specifications (especially since many orders involve specific colors or custom features). This ensures you receive freshly made gear tailored to your needs.
We do keep a limited inventory of certain standard items and sample units – for example, popular plate carrier models in common colors, or base models of backpacks – which can be used for urgent small orders or sample requests.
However, bulk orders are usually produced on demand. If you have an urgent requirement, let us know; we will check our stock for any available items or accelerate production scheduling when possible. Our production system is flexible, but as a B2B focused manufacturer we typically do not maintain a large warehouse of unsold stock.
A: Yes, we absolutely recommend samples when working together, especially for first-time orders or custom designs. You can request sample products to inspect our quality and ensure they meet your requirements.
We offer two types of samples: –
Sample Costs: For standard off-the-shelf samples, we usually charge a nominal fee to cover shipping (and in some cases a sample fee, which may be credited back to you on your bulk order). Custom samples generally incur a development cost which covers labor and any special materials; we will quote this case by case. In many instances, the custom sample fee can be refunded or applied as a credit when you place the full order. We’ll always clarify sample costs upfront.
A: Our standard payment terms for bulk orders are typically T/T (bank wire transfer) with a deposit and balance structure. For most orders, we require a 30% deposit before we begin production, and the remaining 70% balance paid before shipment (once the goods are finished and inspected, but before dispatch). This is a common term in international B2B manufacturing to split risk for both parties.
However, for very large contracts or government tenders, we understand standard terms might differ –we are open to discussing alternatives like Letter of Credit (L/C) at sight for high-value orders, or possibly a smaller deposit for long-term partners.
As for payment methods, we primarily accept bank transfers (wire transfers) in USD or EUR. We can also accommodate other methods if needed: for example, we have the capability to accept letters of credit, and for smaller transactions (such as sample fees or small orders) we can use PayPal or credit cards.
Other methods like Western Union or MoneyGram are accepted on a case-by-case basis (usually for smaller amounts or certain regions). In summary, our preferred method is bank transfer, but we aim to be flexible and will work with you to find a secure and convenient payment solution. All payment details will be provided on our proforma invoice, and we ensure transparent communication through the payment process.
A: Yes, we do offer tiered pricing and discounts for bulk purchases. Our pricing is calculated based on quantity breaks – as your order volume increases, the unit price typically decreases. For example, an order of 1,000 units will have a lower per-unit price than an order of 100 units of the same item.
We strive to provide competitive quotes for large tenders and wholesale orders. Additionally, if you are planning recurring orders or a long-term contract, we can negotiate pricing accordingly. Please contact our sales team with your target quantity, and we will quote the best possible price. We understand the budget constraints in procurement and will work with you to deliver value while maintaining our high quality standards.
A: Our standard production lead time for most bulk orders is around 45–60 days after order confirmation (and receipt of deposit). This timeline can vary depending on the order size, complexity of the product, and current production load. For instance, an order of a few hundred standard backpacks might be completed closer to the 45-day mark, whereas a very large order with custom materials could take 60 days or slightly more. We will provide an estimated lead time when quoting your order.
If you have an urgent requirement or a strict deadline (for example, a specific deployment or project date), please let us know – we will do our best to expedite. We can sometimes fast-track smaller orders or prioritize critical orders by adjusting our production schedule or adding extra shifts. The feasibility of rush production depends on our current capacity and availability of materials.
In some cases, expediting an order might incur additional cost (e.g., air-freighting raw materials or overtime production), and we would discuss any such implications with you beforehand. Our goal is to be as flexible as possible to meet your timeline while still ensuring product quality
A: We offer multiple shipping methods to deliver your order globally, and we will recommend the best option based on your timeline and budget:
A: Yes, we ship to clients all over the world. International shipping is our standard – whether you are in the US, Europe, Middle East, Africa, or Asia-Pacific, we can get the products to you. We provide all the necessary export documentation to ensure smooth customs clearance. This typically includes the Commercial Invoice, Packing List, Certificate of Origin (and/or Form A or other preferential trade documents if applicable), and any required export licenses or permits.
For example, if the order includes controlled items like ballistic armor, we will obtain and provide the export license or end-user certificate as mandated by our exporting country’s regulations. Regarding Incoterms and customs: We are flexible in terms of shipment arrangements: – We can ship FOB from our nearest port/airport (we handle export customs on our side, and you take over from the port).
We can also offer CIF/CFR, where we arrange shipping to your port. – For some clients, we provide DDP or door-to-door service, where we handle everything including import clearance and delivery to your facility. (DDP availability depends on destination country and will include the cost of duties/taxes in the quote.) – If you prefer to handle pickup, we can do EXW (Ex Works) where you or your freight agent collects the goods from our factory/warehouse.
During the order process, let us know your preferred shipping terms. Our team has experience with international logistics and will work closely with you to ensure that all customs paperwork is in order and that shipping is as hassle-free as possible. Keep in mind that import duties or taxes on arrival (if DDP is not used) are the responsibility of the buyer, but we will assist by providing accurate documentation and any information your customs authorities need.
A: Yes, we can accommodate custom packaging and special shipping requests. By default, our products are packaged in poly bags (with appropriate labeling) and then into sturdy export cartons. We ensure that packaging is secure for long-distance transport – cartons are double-walled and items are packed to avoid shifting or damage. We can also palletize and shrink-wrap cartons for large shipments to facilitate forklift handling and keep goods safe in transit. For custom packaging: If you have specific packaging requirements, we’re happy to implement them.
This could include branded packaging (boxes or bags with your logo), custom labels or barcodes on each item, instruction manuals or marketing inserts included in the package, or special bundle packing. Just let us know your needs when ordering. Custom packaging might have additional costs (depending on materials/printing), but it’s often a worthwhile investment for a professional presentation of your branded products.
For special shipping arrangements: If you want us to use a particular freight forwarder or courier account, we can coordinate that. Some of our clients prefer us to ship on their DHL/UPS account or have specific instructions for palletizing or container loading (for example, if the shipment must be in a certain container size or requires inspection before shipping). We are experienced in working with various logistics partners and complying with specific instructions. Simply communicate any special requirements, and we will integrate them into our fulfillment process. Our aim is to deliver your order in the exact manner you need.
A: ArmorGuard Tactical Gear has extensive experience in the tactical equipment industry. We have been manufacturing tactical gear for over 15 years, originally starting with military backpacks and gradually expanding into a full range of gear. Our main production facility is located in Asia (with administrative offices in the US/Europe for sales and customer support). The factory is a modern facility equipped with advanced machinery for cutting, sewing, and assembly of tactical products. We have dedicated production lines for different product categories – for example, separate lines for backpacks, ballistic vests, and apparel – which allows specialist teams to focus on what they do best.
In terms of capacity, our factory can produce several tens of thousands of units per month (exact output depends on product mix; for instance, simpler items like pouches can be produced at a higher volume, whereas complex plate carriers take more time per unit). We have a workforce of skilled sewing operators, quality inspectors, and engineers who all contribute to maintaining high output without compromising quality.
Additionally, ArmorGuard invests in R&D and prototyping capabilities – our in house design team and sample workshop enable us to continuously improve product designs and handle custom development projects efficiently. With our experience serving clients in the U.S., Europe, and other regions, we are well-versed in international standards and business practices, making us a reliable manufacturing partner for tactical gear.
A: Quality control is a top priority at ArmorGuard, and we have implemented a multi-step QC process to ensure every item meets our standards and yours. Our quality control measures include:
A: Yes, ArmorGuard is committed to maintaining internationally recognized quality standards. Our manufacturing facility is ISO 9001 certified for quality management systems. This certification means we adhere to well-defined processes for production and quality control, and we undergo regular audits to maintain those standards. In addition to ISO 9001, we follow ISO 14001 environmental management practices as part of our corporate responsibility (ensuring our production minimizes waste and environmental impact).
Regarding social compliance and ethical manufacturing, our factory abides by BSCI and SEDEX guidelines, ensuring fair labor practices and safe working conditions. We can provide documentation or audit reports if required for your procurement due diligence.
Furthermore, our products are designed to meet applicable standards: for example, many of our textile products meet NFPA or ASTM standards for flame resistance or tensile strength where relevant. If your project or contract requires compliance with a specific standard or third-party certification (for instance,a NATO stock number or compliance with EU regulations like REACH for materials), please inform us – we likely already comply or can ensure compliance as needed. All in all, our certifications and standards adherence demonstrate our commitment to quality, safety, and reliability in both our production process and our finished products.
A: Definitely. We ensure that any product we label as protective or meeting a certain performance level has been properly tested and certified. For body armor and ballistic plates, we conduct ballistic testing in accredited laboratories according to NIJ (National Institute of Justice) standards. Our ballistic products come with test reports or certificates verifying their protection level (e.g., NIJ Level IIIA for soft armor,Level III or IV for hard armor plates). We can provide copies of these test certificates upon request or include them in the tender documentation.
For other gear, while items like backpacks or chest rigs don’t have a formal “certification,” we do perform in-house testing for durability – such as load-bearing tests, waterproofing tests for fabric coatings, and field trials with professionals. Some products, like harnesses or ropes (if we supply them), might be certified to safety standards (ANSI, CE) if applicable.
If your project requires a specific certification or compliance (for example, NIJ certification, MIL-STD environmental tests, or CE marking for personal protective equipment in Europe), please let us know. We either have those certifications in place or can arrange testing to obtain them. Our commitment is that all performance claims of our gear are backed by real testing data, so you can have full confidence in the products’reliability.
A: Yes, we welcome client visits and audits. As a manufacturer focused on transparency and long-term partnerships, we understand the importance of you seeing our operations firsthand. If you would like to conduct a factory visit or send a representative, we can arrange a schedule to host you at our facility.
You’ll be able to tour the production lines, see our quality control procedures in action, and meet the team that would be handling your products. For international clients unable to travel easily, we can also accommodate virtual video tours of our factory upon request.
Regarding third-party audits or inspections (for compliance or quality assurance), we are open to those as well. Many government procurement processes require a factory audit or pre-shipment inspection by an independent body – we will fully cooperate in such audits.
Our factory has passed multiple audits from both commercial clients and governmental organizations. We only ask for reasonable advance notice so we can ensure all safety protocols for visitors are in place and that key staff are available during the audit. Transparency is a core value for ArmorGuard, and we have nothing to hide – we’re proud of our facility and practices.
A: Yes, ArmorGuard has a strong track record of supplying to government, military, and law enforcement clients. Our team is experienced in navigating government tenders and contract requirements. We have fulfilled contracts for various international clients, including defense ministries, police departments, and security agencies in North America, Europe, the Middle East, and Asia. (Due to confidentiality agreements, we may not publicly name all clients, but we can often share references or case studies privately if needed and permitted.)
Some examples of our experience: We have produced plate carriers and tactical vests for NATO-allied military units, shipped riot control gear to police forces, and provided OEM production for well-known tactical equipment brands that supply government agencies. This experience means we are familiar with the documentation, quality standards, and on-time delivery demands that come with government procurement.
We understand things like ITAR/export control when dealing with sensitive equipment, proper labeling and serialization of gear, and adherence to contract specifications. If you require references or evidence of past performance, our team can provide relevant documentation to give you confidence in our capabilities as a supplier for your government or institutional projects.
A: We stand behind the quality of our products. ArmorGuard offers a standard warranty of 1 year on our tactical gear for any manufacturing defects in material or workmanship (unless otherwise specified for particular products). This means if any part of the product fails due to a manufacturing issue under normal use within one year of delivery, we will repair or replace the item at no cost. For certain products,
we have specific warranty terms: for example, ballistic plates typically come with a 5-year performance warranty (which is standard in the industry for the usable life of ballistic plates), and electronics (if any in the gear) might have their own warranty period. We can clarify the warranty terms for your specific purchase in the contract or sales agreement. Our aim is to ensure you are satisfied with the durability and performance of our gear long after the initial purchase.
A: In the rare event that you encounter a defect or issue with our product, we are committed to making it right. Upon receiving notification of a problem, our typical procedure is:
Your satisfaction and trust are very important to us. We have a very low defect rate historically, but if something slips through, we will respond quickly and fairly. We encourage clients to thoroughly inspect goods upon arrival and inform us promptly if there are any concerns – we’ll take it from there.
A: Yes, our commitment to customers continues after delivery. For training or product usage support:
We provide user manuals or instruction sheets for products that require assembly or special usage (for example, how to adjust and wear a plate carrier properly, or care instructions for ballistic plates). If your team needs guidance, our experts can offer remote training sessions or Q&A via video call to walk through product features and best practices. We have also, on occasion, dispatched representatives to demonstrate products when large agencies require an introduction – this would depend on the scale of the project and location, but the offer is there.
For spare parts and replacements: We keep inventory of critical spare parts such as buckles, straps, and hardware that might need replacement after extended use. If down the line you find a part worn out or broken (for example, a buckle gets damaged), you can contact us to purchase spares. Often, we’ll supply small spare parts for free or minimal charge with your order if requested (like an extra set of buckles or screws, etc.).
For more complex repairs, we can advise whether it’s best done locally or if the item should be sent back to us. We aim to support the full service life of the gear – tactical equipment can go through tough conditions, and we want to help keep it in optimal condition for you.
Additionally, our after-sales team is available for any questions about maintenance (e.g., how to clean and store gear, the shelf-life of materials, etc.). We believe in building long-term relationships, so even well after the sale, feel free to reach out for any assistance related to our products.
A: Absolutely. We know that especially for government tenders or institutional procurement, there’s a lot of paperwork involved. ArmorGuard will provide a full suite of documentation to support your bid or compliance needs. This includes:
Simply let us know which documents are required for your procurement process, and we will prepare them. We are familiar with common tender requirements (such as certificates of origin, end-user certificates, etc., as mentioned earlier) and will ensure you have everything in hand to satisfy procurement officers and auditing authorities. Our goal is to make your procurement process as smooth as possible by being fully transparent and supportive with documentation.
A: We are here to help you at every step. For any questions, support, or additional information, you can contact us through multiple channels:
much sooner).
Whether you have a pre-sale inquiry, need an update on production, or require after-sales assistance, please don’t hesitate to reach out.ArmorGuard prides itself on responsive and clear communication with our B2B clients worldwide.We look forward to assisting you!
ArmorGuard Tactical Gear supports your mission with certified manufacturing, fast custom development, and global logistics expertise. Whether preparing for deployment or responding to a tender, you get gear that meets defense-grade standards—built to perform and ready to ship.
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